CUSTOM SERVICE

A

FAQ of Water Generator:
 
 
Self-generating Emergency Power Generator (Intelligent Aluminum Air Electrolytes Battery) is a new type of high-energy chemical
power composed of a negative multi-component aluminum alloy, a positive air electrode, and a food-grade alkaline aqueous
solution as the electrolyte. Equipped with two alloy plates, the device can generate electricity by adding an electrolyte package and water, and it does not need to be connected to external commercial power for recharging. The consumed alloy plates can be replaced with new ones for continuous use. The battery is equipped with USB, Type-C, and positive and negative serial interfaces. It is mainly used as an emergency or standby power source for mobile phones, PDAs, digital cameras, fans, etc

 
5. Regular water use or distilled water only?

1). It adapts to all kinds of water, such as River water, stream water, lake water, pond water, Sea Water,tea, urine, etc

2). When encoutering places without water source, most liquids can be selected as an active medium. 3). People can choose some liquids with high concetration like a common drink on the market, black tea, milk, watermelon juice and other juices and so on. 4). No matter what liquid it is, it can generate electricity in 10 seconds. 5). Liquids with different final concentrations, they can generate electricity smoothly

 
6. What types of salt can be used?
 
For low-power water power generators (18W - 28W), people can use 40g of regular salt from home or industrial salt (10g of salt per standard mineral water bottle cap, a total of 4 caps, with 2 caps of salt on each side being sufficient).
 
For higher power water power generators (150W, 200W, 500W, 1KW, 2KW, 2.5KW, 3KW, 5KW, etc.), we recommend using an electrolyte solution, with varying concentrations for each product.

 
7. Use Time:

For example Output Related Power: 5KWH Water Generator:
 
80KWH / 16 Hours = 40KWH x 2 Times
The electricity generation capacity of a set of aluminum plates.
 
A single set of aluminum plates can be used to add water twice, enabling continuous power generation for up to 16 hours.
 
Single Power 40KWH ( The power generated by adding water once )
Adding water once can provide continuous full-load power generation for at least 8 hours.
 
The consumed alloy plates can be replaced with new ones for continuous use. If the water power generator does not operate continuously, it can work for much longer than 16 hours.
It mainly depends on the power of all the electrical devices powered by the generator, as well as the usage time.

 
8. Recommendations for Purchasing CHREDSUN's Water Generator Aluminum-Air Batteries
 
Aluminum-air batteries are a portable, rechargeable power solution that is worth considering in the following situations:
 
(1). Addressing Power Outages or Energy Shortages:

Frequent power outages, but unable to obtain diesel or gasoline generators
Expensive or scarce supply of diesel or gasoline
 
(2). Outdoor Activities or Remote Work:

Need to frequently carry and move portable power sources, such as for ranching, outdoor work, etc., as diesel and gasoline generators are too heavy.
 
(3). Emergency Relief and Natural Disasters:

During hurricanes, typhoons, earthquakes, floods, and other natural disasters, fire departments and rescue personnel require emergency power sources.
 
  (4).  Noise and Efficiency Considerations:

Perceiving diesel and gasoline generators as inefficient.

Disliking the noise pollution from diesel and gasoline generators.
 
 
Note:
If the local power supply is stable, we recommend against using aluminum-air batteries, as they may not be cost-effective from a cost perspective.
 
In short, especially for people who like to engage in long-term outdoor activities, such as desert hiking, mountaineering, exploration, camping, outdoor fishing, various natural disaster rescue, military field training, or as emergency backup power generation equipment, when gasoline generators, diesel generators, lithium batteries, etc. cannot meet your requirements for a long time, our water-added power generation series batteries can meet your different requirements, because the water-added power generation power supply has the characteristics of small size, light weight, long self-generation time and large power generation.

 
9. Why The Pricing Strategy for CHREDSUN's Water Generator?
 
The pricing of our aluminum-air batteries just by adding water (water powered generator) is based on material and development costs, rather than arbitrary pricing.
 
In the market, there are many different brands and price points for automobiles, and each brand has its target customer base. High-end brands like Mercedes-Benz, BMW, and Ferrari primarily target consumers who pursue performance, luxury, and brand identity, and therefore, their pricing is relatively higher. Similarly, aluminum-air batteries also need to find customers who genuinely need this product.
 
* Potential Customer Base for Aluminum-Air Batteries
* The main advantages of aluminum-air batteries are
* Addressing power outages or energy shortages
* Outdoor activities or remote work
* Emergency relief and natural disasters
* Noise and efficiency considerations

 
As Our water powered batteries are only suitable for emergency use and are not suitable for ordinary consumers. Therefore, the potential customer base for aluminum-air batteries may include:
 
(1). Residents and businesses in areas frequently affected by power outages or energy shortages
 
(2). Individuals engaged in outdoor work or activities, such as agricultural workers, explorers, outdoor workers, etc.
 
(3). Emergency relief teams, such as fire departments, rescue teams, etc.
 
(4). Users with special requirements for noise pollution and energy efficiency, such as certain factories, hospitals, etc.

 
10. Application of Water Generator：
 
RV Travel, Charging Pile, Night Fishing, Outdoor Camping, Wilderness Hiking, Emergency Lighting, Outdoor Photography, Energy Storage Station, Ultrafine Alumina Recycling,Wilderness Geological Survey, Drone Endurance Power Supply, Emergency Medical Power Supply, Flood Disaster Relief Power Supply, Single Soldier Long-endurance Power Supply, Disaster Relief and Settlement Power Supply, Field Emergency Communication, Power supply, New Energy Vehicle Endurance Power Supply & Mileage, Backup Power Supply for Communication Base Stations,Earthquake Emergency and Disaster Relief Power Supply, Emergency and Civil Defense Material Reserves Power Supply, etc.

 
11. What are the advantages compared to traditional lithium battery power banks?
 
1). Portable and lightweight:

Once the aluminum plates are consumed, simply replace them with new ones and add water to generate new electricity within 10 minutes.
 
2). Environmentally friendly and safe:

In addition to aluminum plates, oxygen, and water, there are no other material consumptions required. The power generation process has zero emissions of pollutants and toxic waste. It is non-flammable, non-explosive, and not combustible; it won't ignite or explode even when shot; it won't ignite or explode when submerged in water.
 
3). Wide operating temperature range:

The electrolyte can be used normally at temperatures ranging from -40℃ to +80℃. Its freezing point is -60℃ (it can be used at
temperatures between -40℃ and -60℃, but usability may be limited), while the operating temperature of lithium batteries is -20℃. The freezing point of salt water and seawater is related to its concentration. The higher the concentration, the lower the freezing point.
 
4). High altitude:

Can be used at an altitude of 4,000 kilometers.
 
5). Low transportation cost:

Can be transported by plane, high-speed rail, and express delivery, air freight, sea freight, etc.
 
6). Lifetime:

Compared to lithium battery power banks, CHREDSUN's aluminum-air generator can be reused multiple times, boasting a cumulative lifespan of up to 10,000 hours.
 
7). No maintenance required, no charge / discharge
 

 
13. LED Light of 18W, 23W and 28W water generator

If you use these lights for direct lighting, 1-1.5 meters is enough. If you want to light up more space, you need to buy our water generator that can generate electricity when adding water to light up at least 10W LED lights. 

A CHREDSUN offers a wide range of renewable energy products, including:

• Solar camping gear (solar tents, solar tables, solar backpacks, solar camping lights, camp fans, solar panel power banks)
• Emergency power batteries just by adding water to get electricity in a few seconds and water-activated generators
• Portable power supplies and solar panels
• Home power solutions and lithium iron phosphate batteries
• Outdoor solar lighting (street lights, landscape lighting, road lights)
• Customized small solar panels for various applications

A • CHREDSUN products are designed for various scenarios, including:
• Outdoor activities and camping
• Emergency and disaster relief
• Remote work and exploration
• Fishing and wildlife observation
• Geological surveys and archaeological expeditions
• Urban and rural lighting solutions
• Home and commercial energy storage
• Military and government applications

A CHREDSUN products have obtained numerous international certifications, including:
 
ISO 9001, CE, FCC, RoHS, TÜV, SGS, BSCI, PSE, UKCA, etc

These certifications ensure our products meet global quality and safety standards.

A CHREDSUN ensures product quality through:

• Advanced manufacturing technologies like SMT and CNC processing
• Strict quality control processes throughout production
• Rigorous testing procedures, including aging tests and environmental simulations
• Continuous improvement based on customer feedback
• Adherence to international quality standards
• Regular audits and inspections of our facilities

A Yes, CHREDSUN products come with a warranty. We stand behind the quality of our products and offer free replacements for any factory defects. The specific warranty terms may vary depending on the product type, so please refer to the product documentation or contact our customer service for detailed information.

A Yes, CHREDSUN offers both OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services. We can customize our products to meet specific client requirements or develop entirely new products based on client specifications. Our R&D team and flexible manufacturing capabilities allow us to provide tailored solutions for various market needs.

A ① To become a distributor or agent for CHREDSUN, please follow these steps:
② Contact our business development team through our website or LinkedIn.
③ Provide information about your company, target market, and sales capabilities.
④ Review our partnership terms and conditions.
⑤ Sign a distribution or agency agreement if both parties agree to proceed.
⑥ Undergo product training and receive marketing support from CHREDSUN.
We value long-term partnerships and provide comprehensive support to our distributors and agents.

A CHREDSUN products are designed and tested to perform reliably in extreme environments. Our products have been used successfully in various challenging conditions, including:
 
• Arctic and Antarctic expeditions
• Desert environments with high temperatures and sandstorms
• Tropical regions with high humidity
• High-altitude areas with low air pressure
 
Our rigorous testing processes ensure that our products can withstand harsh conditions while maintaining optimal performance.

A CHREDSUN provides comprehensive shipping and insurance support:

• We offer transportation insurance for all shipments to ensure safe delivery.
• Our logistics team carefully packages products to prevent damage during transit.
• We work with reliable global shipping partners to ensure timely delivery.
• Tracking information is provided to customers for real-time shipment monitoring.
• In case of any issues, our customer service team is ready to assist with claims or replacements.